Website clients page

How does the Pathway work?

HPTW is open to anyone suffering the effects of hopelessness from mental anguish, chronic pain or terminal conditions.

Any individual struggling from the impact of hopelessness in mental illness or chronic pain will find the organisation’s wholistic approach to wellbeing beneficial.

The pathway will focus on the physical, emotional and spiritual dimensions of clients and family members, providing therapeutic services to build hope and courage to live life to the full.


1. Guests will arrive and be invited to register in the waiting area.

2. Guests will be invited to move through a healing prayer pathway including breathing, teaching, encounter and prayer stations.

3. Guests will be invited to book an appointment for hope-filled therapeutic, counselling and life coaching services.

4. Guests will be reviewed regularly to assess what stage of the pathway will best serve their needs.

5. Referrers and care oversight will be regularly communicated to with updates of progress and recommendations for moving forward.

Does it Cost?

The healing prayer pathway is FREE of charge every week we are open. 

Therapeutic, Counselling and Life Coaching Sessions will carry an affordable cost. Both individual and group sessions will be available.

Most services will offer a suggested donation of $60-80 per session for individuals and $15-20 per person for group sessions.

A sliding scale will be available for guests in financial difficulty or currently out of work.

A minimum fee of $20 per individual session will be charged.

Some services on health plans may be medicare-rebatable. Please contact us to confirm which services are available for clients.


We are open from 4-7pm every Thursday, at  Gateway Centre, corner of Lakeview Parade and Karoburra Street, Pelican.

Contact the HPTW team at


(p) 4081 3800

to make an enquiry.

On the Day

Upon arrival, you will be invited into a waiting room where you will be asked to complete a questionnaire.

Healing Prayer Pathway:

Guests will be taken through a pathway of breathing, meditation and prayer services. These services will be available every Thursday afternoon.


Counselling, Therapeutic and Coaching Pathway:

HPTW also offers Counselling, Therapeutic and Life Coaching services but these will require an appointment. 

A suggested donation will be encouraged for each of these services.

Individual and group session bookings will be available.  

You can make an appointment by contacting us at


(p) 4081 3800



Helpful Phone Numbers

Lifeline – 13 11 14

Kids Helpline – 1800 55 1800

Hunter New England Emergency Mental Health Phone Line (24hrs) – 1800 655 085

Domestic Violence Line (24hrs) – 1800 656 463

Mensline Australia (24hrs) – 1300 789 978

Rape Crisis Centre (24 hrs) – 1800 424 017

Sexual Assault Service (24hrs) – 4921 3888

Suicide Callback Service (24hrs) – 1300 659 467

Parent Helpline (24 hrs) – 1300 1300 52

Family Crisis Service (after hours only) – 9622 0522 or 9622 0313

NSW Victims of Crime Support Line – 1800 633 063

Child and Adolescent Mental Health Service – 1800 011 511

Headspace (Youth Mental Health Service) – 4929 4201

Intermediate Stay Mental Health Unit (ISMHU) – 4924 6965

Lake Macquarie Community Mental Health Social Worker – 4904 9100

Partners in Recovery Program (Transition to NDIS) – 1300 656 608

Nova for Women and Children (Domestic Violence Victims) – 4023 5620

Mum’s Cottage (family support) – 4953 4105

Salvation Army Life Transformation Centre (Residential Drug and Alcohol Program) – 4355 8000

Aboriginal Medical Services  – 1800 292 225

Aboriginal Housing Office (AHO) – 1800 727 555

Housing NSW – 1300 305 667

Link2Home (specialist homeless housing 24hrs) – 1800 152 152

Compass Housing – 1300 333 733

City Sleep Safe – 0455 491 985


Ungooroo Aboriginal Corporation (Young indigineous homeless or at risk, Singleton) – (02) 65715111

Hunter Valley Mental Health Service (Maitland) – 4939 2900


Helpful Websites

We Help Ourselves (WHOS), Drug and Alcohol Rehabilitation

Beyondblue –

Black Dog Institute –

Anxiety Disorders Association of Victoria –

Kids Helpline –

Family Relationships –

Parentline –